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What System Do You Really Need for Correspondence Management?

The ability to manage, track and archive the correspondence issued and received throughout a Large, Complex and Long Project can make a difference in the outcome and beyond, in case of claims. Dedicated tools (in-house customization or off-the-shelf products) and relevant processes are required. But before being able to select and implement the right solution, expectations need to be clarified, and priorities addressed. Our new White Paper 2015-03 \’Implementing a Correspondence Management Tool for your Projects: what System do you Really Need?\’ explains the main issues that need to be considered.

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The requirements for a project correspondence management tool shall be agreed and carefully documented to allow the selection of the solution best adapted to one’s business. The more the system can do and the more automated it is, the more complex it will be to implement and roll-out. So keep the right balance and focus on YOUR business priorities.

A first issue it to decide what \’correspondence\’ should encompass in your particular case.

From must-have features such as archiving, assignment and tracking of actions and search capabilities, additional features can be added such as automated correspondence transmission and reception, integration with other systems (company directory etc.), and general sophistication of the implementation.

A correspondence management tool is a must; it can take various shapes and complication levels. Find out what you really need and the parameters you must consider in our new White Paper 2015-03 \’Implementing a Correspondence Management Tool for your Projects: what System do you Really Need?\’

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